Did you know that 25% of construction projects fail due to inaccurate task time estimates by the commercial builder?

And delays can add 20% unnecessary cost to your project?

This just demonstrates how crucial it is to perform your due diligence before choosing a commercial construction company.

So how do you make sure you got a good one? Ask the right questions and watch out for these signs.

Does Your Commercial Builder Have a Demonstrated Track Record?

Business owners and property investors should understand the importance of hiring an established commercial builder for their project. Needless to say, working with a beginner is too risky. Don’t be afraid to ask the commercial builder for case studies and proof of successful projects, including timeline and budget.

When asking around for referrals, ask about the past clients and current suppliers of your chosen commercial construction company for a deeper understanding.

Do They Have a Steady Team and Reliable Contractors?

Worldwide report states that 70% of commercial construction contractors have missed their deadlines due to labour shortage. In Australia, construction job vacancies drastically increased by 80% since 2019. And by 2023, there will be more than 100,000 unfilled roles in the sector. A good commercial builder should have measures in place to address labour concerns even before project commencement. Find out if they have a strong industry network and a strong pool of contractors to accommodate your commercial construction project. You may also check if the qualifications match your company culture.

As Barry Nalebuff puts it, it is only recently people have begun to recognise that working with suppliers is just as important as listening to customers.

Do They Have Good Foresight on Supply Chain Issues?

An excellent commercial construction company has good foresight and understands that uncertainties are inevitable. Thus, they are mindful of supply chain issues, especially for a country that heavily relies on imports. See if they are knowledgeable on their industry and global conditions that might affect future projects.

Additionally, a commercial builder must stay proactive in evaluating their inventory whilst reviewing their pool of subcontractors. They must also diversify their supply chain to ensure that there are enough materials for their projects.

Do They Maximise Technology and Use Advanced Software to Optimise Operations?

As 45% of construction professionals reportedly spend more time on non-optimal activities, 58% of commercial builders now use project management software to improve productivity. This tool has become an investment of the top commercial builders. Established commercial construction companies also have efficient customer software in place for optimal customer service. Yet again, nothing beats genuine and face-to-face customer service.

WARNING: Beware of the red flags when dealing with a commercial builder.

  • Unclear terms and conditions from the contract
  • Too-good-to-be-true bid or offer
  • Pushy sales strategies

If you would like to build, renovate, or fit out your commercial space, just contact our commercial builders here to start a confidential chat.